Reference

berkah99 Privacy Policy, Made Clear

Our berkah99 Privacy Policy explains how we handle account details, mobile device signals and wallet records connected with DANA, OVO, GoPay and QRIS.

Account dataDevice signalsWallet recordsPrivacy requests
berkah99 berkah99 Privacy Policy, Made Clear
REQUEST ROUTES

Where To Send A Privacy Request

A clear request path helps you control the details attached to your account. Contact us through the support route shown beside your account and include the phone number or account identifier used for sign-in. We may ask for a matching account step before changing private data, so a request about a QRIS receipt or device record reaches the correct account.

Team online

Account data request

Ask us to access, correct or remove personal details by naming the account identifier and the exact record you want checked. We use a phone verification step before applying changes.

Wallet record query

For DANA, OVO, GoPay or QRIS references, send the receipt detail and approximate transaction date through support. We compare it with the account record before discussing the result.

Device and cookie help

If a mobile browser keeps an old sign-in setting, tell us the device path and browser behaviour. We can explain the relevant cookie setting without requesting your password.

CONTROL DETAILS

Six Privacy Controls Behind Your Account

We keep this policy practical by linking each privacy choice to an account action you can recognise.

Account collection

We collect the details needed for account creation and phone verification, then connect them to your sign-in record. We do not ask for unrelated personal details to open the account.

Mobile signals

Your phone or browser may provide language, session and device signals that help keep a sign-in session working. We use these signals for access checks and account security.

Cookie choices

Essential cookies support sign-in and account navigation, while other cookie settings can be managed through your browser. Clearing them may require you to complete the account step again.

Security checks

Phone verification and unusual sign-in checks help us protect the account. We will not ask you to send a password through support when checking a device or wallet record.

Retention approach

We retain account, support and transaction references only for as long as needed for account operation, dispute handling, security checks or legal duties that apply to the request.

Change requests

To request access, correction or deletion, contact support with your account identifier and a clear description. We verify ownership first, then explain what can be changed and why.

Privacy Policy Questions Before Account Access

These answers focus on the privacy questions you may search before opening an account from Indonesia. If your situation involves a particular device, wallet receipt or access rule, use the support route and describe that detail so we can address the right record.

The berkah99 Privacy Policy covers account details, phone verification, browser and device signals, cookies, support messages and transaction references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for account creation, sign-in support and phone verification. It helps us match a privacy request to the correct account before changing or releasing personal details.

Yes. The Privacy Policy covers session, browser and device signals used during mobile access. These details help maintain sign-in and detect unusual account activity, while cookie settings remain available in your browser.

We use DANA and QRIS references to match a receipt or wallet status with your account when support needs to check a transaction. We do not need your wallet password for that check.

Yes. Send support your account identifier and specify whether you want access or a correction. We complete an ownership check through the account step before responding or editing the record.

We keep account, support and transaction references for the period needed to operate the account, resolve disputes, protect access or meet applicable legal duties. Support can explain a particular record.

Where local law permits, you can ask us to delete personal details through support. Some records may need to remain for security, dispute handling or legal duties, and we will explain that result.